about randstad enterprise

As the leading global talent solutions provider, Randstad Enterprise enables companies to create sustainable business value and agility by keeping people at the heart of their organizations. Part of Randstad N.V., we combine unmatched talent data and market insights with smart technologies and deep people expertise. Our integrated talent solutions — delivered by Randstad Advisory, Randstad Sourceright and Randstad RiseSmart — help companies build skilled and agile workforces that move their businesses forward.

Randstad Enterprise supports some of the world's most renowned brands to build their talent acquisition and management models that not only meet their business needs today but also in the future. We offer solutions in Europe, Middle East and Africa (EMEA) region, Asia Pacific (APAC) region as well as in North America (NAM) region. This results in a digital way of working and requires a proactive mind-set.

Our solutions know no limits, we have proven experience delivering market-leading MSP, RPO, Total Talent, and Services Procurement Solutions including technology, talent marketing, talent intelligence, and workforce consulting services. We create the best talent experience, from attraction to onboarding and onto ongoing career development, we understand the human and digital touchpoints that compel talent to join and stay with a company. We know where the talent of tomorrow is, how they behave, what they are looking for, and how to build their loyalty toward a specific company employer brand. We push the boundaries of our industry to be able to see around the corner for our clients, continually investing in innovation to stay ahead in our market.

about team

Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a global group that values collaboration, open communication, and a supportive work environment. Our team is responsible for Full Life Cycle Recruiting and Recruiting Operations for partnering with a global fortune-500 client, and we take pride in the important role we play in achieving the goals of our client's business. We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger.

We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills. We believe in working hard and having fun, and we enjoy celebrating our successes together as a team.

job context and purpose

Reports to: Director, APAC

Purpose of the job
This role aims to partner with the Regional and Global Stakeholders within RSR (who can include but are not limited to Operational Teams, Data engineering, BI Support Teams, Internal teams, and RSR clients) and provide business solutions through data driven insights/recommendations. We're seeking someone with a flair for data storytelling to join our team. In this role, you'll transform complex data into compelling narratives that drive business decisions.

This position has operational and technical responsibility for driving data insights, analytics, and consulting across all operating companies within RSR. This position will develop processes and strategies to consolidate, automate, and improve problem solving for external clients and internal stakeholders.

As a Snr Business Intelligence Partner, you will oversee the end-to-end delivery of regional and global accounts with respect to data and analytics. This will include working with data engineering to provide usable datasets, creating dashboards with meaningful insights & visualizations within our BI solution (DOMO), and ongoing communication and partnering with the stakeholders.

The key to this is that as a Business Intelligence Partner, you will be a commercial and operational expert who can translate data into insights. You will use this to mitigate risk, find operational and revenue-generating opportunities, and provide business solutions.

Key stakeholders
RSR internal stakeholders include but are not limited to C-Suite, Finance, Regional Managing Directors, Vice Presidents, and operational account leaders
RSR external clients

position summary

Consulting / Partnering (60%)

• Leverage data analytics to extract actionable insights from external client and internal RSR data, to help drive strategic business decisions
• Analyze the client’s data to present the account leadership and client with potential approaches to identify service delivery improvement opportunities and value-added initiatives
• Conduct in-depth data analysis to uncover revenue-generating opportunities, supporting account leadership with data-driven recommendations
• Serve as a key liaison between clients, operations teams, and data engineering, translating business needs into technical requirements
• Actively collect and monitor stakeholder feedback to quantify Data and Analytics impact and ROI
• Collaborate with global teams to standardize data practices and share analytics best practices, along with coaching/mentoring junior team members
• Apply expertise in data visualization and storytelling to effectively communicate complex insights to stakeholders
• Build and maintain client/stakeholder relationships through consistent improvement and delivery of high-value data analytics
• Provide thought leadership in business intelligence and data analytics methodologies
• Liaise with client program owners and ATS Vendors/Partners to optimize data integration and reporting capabilities

Implementation of BI solutions (30%)

• Be the implementation workstream lead responsible for delivering a reporting suite and introductory standard for the account and client
• Provide recommendations on organizing the same concept offerings to appropriate ‘tier-based’ programs currently licensed for DOMO/Talent Radar (tier-based program requirements TBD)
• Responsible for ensuring all contractual conditions around reporting, financial elements, SLA's, and KPI's are reviewed, understood, and adhered to
• Assess operating reality to validate solution requirements and adjust as needed
• Implement and reinforce tools, including standards, procedures, and documentation
• Ensure the team has living documentation on reporting requirements, data processes, and other program-specific content
• Oversee the design and build of insightful, scalable, and actionable visualizations
• Develop, document, and maintain a comprehensive quality management program
• Build, implement, and schedule production standards of files and reports to ensure accuracy and timeliness
• Ensure reporting quality and accuracy by evaluating, integrating, and complementing data sources
• Execute continuous process improvement process
• Knowledge of general database functions, data storage, data models, SQL, and data transfer protocols

Maintain Standards (10%)

• Work within the agreed parameters aligned to the global method of BI production
• Leverage an agile work environment to incorporate new innovative and value components into existing portfolios
• Organize a feedback standard from stakeholders (internal and external) in order to create use cases, case study materials and other customer-facing material (coordinate with RFP and sales approach as appropriate)
• Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspective
• Ensure data governance principles and guidelines are being met

job requirements

Education

• Bachelor’s degree preferred (EMEA), mandatory (APAC)
• Master’s degree a plus

Mandatory Experience

• 8+ years experience in data analytics and/or consulting in a delivery environment
• Experience with DOMO (or other visualization tools such as Tableau, Spotfire, PowerBI) and GCP
• Management Information/Business Intelligence/Analytics background is essential
• Project Management and/or process improvement experience
• Talent Acquisition/MSP/RPO/People Analytics experience

Preferred Experience
Advanced Analytics/Data science/AI/ML experience preferred

Knowledge, Skills, and Abilities

Technical Skills

• Data Visualization
• Expertise in data visualization tools such as DOMO, Tableau, Spotfire, Qlikview, Power BI
• Understanding of data visualization methods including usage of various chart types and dashboarding

Data Manipulation

• Proficiency in data cleansing and preprocessing techniques to ensure data quality
• Strong SQL skills for data extraction, transformation, and analysis
• Proficiency in advanced Excel, including macros, pivot tables, and data modeling
• Knowledge of data governance principles and best practices for maintaining data integrity

Analytics

• Knowledge of key descriptive analytics techniques (e.g., data summarization, visualization, time series, correlation, cohort and funnel analysis, etc.)
• Proficiency in data mining to uncover patterns and trends
• Experience with predictive modeling and A/B testing methodologies
• Ability to apply statistical techniques to inform strategy and investment decisions is a plus

Client-facing Experience

• Communication
• Excellent communication and facilitation skills for various levels of external and internal stakeholders

Presentation & Storytelling

• Expertise in narrative structures and audience analysis
• Excellent presentation skills used in delivering solutions to senior leadership and client stakeholders
• Skilled in translating data insights into clear, non-technical language
• Demonstrated continuous improvement, process documentation, and workflow skills

Organizational Experience

• Experience working in multinational organizations, preferably in HR Staffing, Recruitment or Outsourcing