Randstad RiseSmart is the world’s fastest growing outplacement and talent mobility company. We partner with companies across the globe as they flex, adapt and transform their businesses. As part of Randstad Group, the #1 HR Services company, we empower our customers to engage their employees, strengthen their brands, and become employers of choice through innovative and relevant career development, redeployment, outplacement and HR consulting and training services.

The Account/Project Coordinator will be crucial to the success of our business-critical client projects.

Supporting the Operations and Client Project Manager with all implementation and project

coordination duties across the UK operations.

Type of contract: Fixed-term contract (9 months)

Location: Budapest, Hungary

Key Responsibilities:

Project Implementation

• Supporting the project manager to ensure projects are set up for success including where required creating of a project implementation plan, system set up and briefing the relevant stakeholders in delivery
• Managing the stages of a client project including the project launch, orientation sessions for employees, client workshops and any face to face onsite delivery
• Ensuring programme delivery fees meet or exceed project margin targets, to maximise project revenue &minimising delivery costs

Relationship and Project Management

• Managing the day-to-day relationship with the client with support from the project manager
• Liaising with key stakeholders, in delivery and other departments, to ensure project is running smoothly
• Dealing with any client issues as they may arise, escalating to the project manager where appropriate
• Monitoring participant satisfaction on projects, and participant uptake of programmes
• Create any required client project reports and attending client project calls as required

Delivery & Operations

• Driving best practice of systems usage, in collaboration with other colleagues
• Track and present project data to key stakeholders when requested
• Share information and knowledge, identify problem areas and recommend solutions. Encourage teamwork, respect and collaboration
• Assigning work to our CV writing and coaching teams, checking and following up on overdue CV writing milestones
• Responding to coach and CV writer queries via email, Google Chat or phone
• Setting up new coaching participants in the system when required, and running regular reports to monitor global participant referrals

What we would like you to have:

• Very good organisational skills to work on and manage several work streams of activities
• Attention to detail to keep track of multiple client projects details and to be aware of upcoming deadlines
• Good time management, multi-tasking and prioritising workload to complete role as required within agreed timescales
• Apply logical thinking and problem solving to take decisions or ask questions to find solutions / answers
• Excellent communication skills; excellent written, verbal, presentation and responsiveness to client, team or colleague team queries
• Friendly, approachable manner when dealing with internal or external stakeholders
• Able to work independently, with minimal supervision to fulfil tasks to a high standard of quality
• Good IT / digital skills to use operating platforms and standard office applications to manage yourself and your workload   
• Fluent English (both written and verbal)
• Ideally someone with 3-5 years of experience in a similar project coordination role.

What can you expect in return?

• An empathetic culture and supportive leadership who prioritise your well-being and personal development
• Ability to grow in multiple areas in the company. We offer internal career opportunities, international mobility and a fully flexible working environment.
• Being part of a culture of inclusion and belonging: we value the diversity that our people bring to our workplace and communities.

If you are passionate about bringing people and organisations together and want to be part of a global organisation with development opportunities, we would love to hear from you so please apply now!

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.