Senior Technology Project Manager

Location: USA Eastern Time Zone or Mexico 

About the Role

The Senior Technology Project Manager delivers exceptional, customer-focused service and drives improved organizational performance through their technical expertise. This role provides leadership within the Technology Leadership chapter of the Technology Enterprise department's squad-based structure. The primary focus includes leading a squad with its associated customer portfolio, providing technology leadership, and ensuring quality for technology-related workstreams within projects. The Senior Technology Project Manager may also be part of the Technology Enterprise Senior Leadership Team (Tech SLT).

Responsibilities

• Solutions Analysis: Identify, evaluate, and implement complex technology solutions to meet business needs, including evaluating and monitoring quality, updating products and services, and sharing knowledge. Configure and modify vendor management systems (Beeline, Fieldglass, VNDLY). Research and implement new technologies. Create training content and serve as a trusted partner to the organization. Develop thought leadership within RSR. Direct external suppliers and assess their services.
• Leadership and Direction: Manage and guide squad members, align strategies with business goals, coach and mentor colleagues, establish performance metrics, and assess the quality of work delivered. Provide training and serve as a role model.
• Recommendations: Advise on designing new processes and systems, provide consultancy services, signal and advise leadership, handle complex technical questions, and participate in client-facing meetings and presentations.
• Needs Assessment: Identify emerging issues and customer needs and translate them into proposals for new products and services.
• Project Management: Manage and deliver outcomes for project portfolios, implement products and services, improve workforce processes, serve as a point of contact for technical expertise, deliver innovative solutions, and support Sales and Solution Design.

Required Qualifications

• University/Post Graduate degree or equivalent professional experience.
• 5 years of experience in an MSP or RPO business.
• 3 years of experience with key technology providers.
• Technical skills in configuring and modifying vendor management systems (Beeline, Fieldglass, VNDLY).
• Substantial general work experience and comprehensive job-related experience in a relevant area of expertise.
• Hands-on experience within expertise at RSR EMEA or within Randstad.
• Experience leading and supporting client meetings, delivering presentations and webinars, and managing end-to-end projects.
• Proficiency in Excel/Sheets, Smartsheets, Google, and Microsoft Office products.
• Strong written and verbal communication skills.
• Strong project and people management skills.

Salary Range:  The base salary range for this position is $100,000-120,000.

Benefits

• Competitive salary + bonus.
• Comprehensive benefits package (medical, dental, vision).
• Generous PTO policy.
• Education and professional development opportunities.
• Rapid career growth potential.
• Retirement savings and security plans.
• Employee stock purchase plan.
• Paid parental leave.
• Various insurance and assistance programs.
• Referral reward program.
• Exclusive discounts and programs with nationwide vendors and retailers.

Equal Opportunity Employer

• Randstad is an Equal Opportunity Employer and welcomes people of all abilities. Reasonable accommodations are available upon request.

Applications accepted on ongoing basis until position is filled.