Position Profile: Senior Talent Onboarding Specialist
The Senior Talent Onboarding Specialist is responsible for guiding pre-identified qualified candidates
through the Randstad Sourceright Payroll Solutions onboarding process. This person will be responsible for
effectively managing the talent onboarding experience, guiding them through a successful orientation
including welcome correspondence, legal forms, TAPA, compliance, I9 documents and ‘ready to start’
conversations.
Additional responsibilities will include:
● Onboarding communications – written, calls and text (utilizing standardized templates where
applicable)
● Ordering and managing required screenings
● Managing VMS activity where applicable
● Tracker Management – documenting in real time
● Managing eVerify and I9 compliance process with 100% accuracy
● Proactively communicating with the talent and clients/internal partners during the onboarding
process
● Partner with appropriate parties to troubleshoot, escalate, and resolve issues while meeting SLA’s
● Reviewing onboarding requests to ensure roles/job descriptions meet RSR guidelines for risk,
geographic location, minimum wage and scope
● Placing newly hired candidates on order and assignment, ensuring 100% accuracy in all Order &
Assignment details
Basic Qualifications
● High school diploma or equivalent required / Associates or Bachelor’s degree preferred
● Minimum 3 to 6 years of experience in payroll operations/HR/staffing/customer service required
● Familiarity with vendor management systems (VMS) and payroll tools/solutions is a plus
Preferred Qualifications
● Experience with HR systems, applicant tracking systems, and HRIS is valuable
● Understanding and compliance with US labor laws, including those related to I-9 verification, is
essential
● Familiarity with background check procedures and processes
● Knowledge of drug test regulations and compliance requirements is also important
Knowledge, Skills, and Abilities
● Strong customer focus and customer service skills
● Collaborative one team approach is a must
● Proficient with the Google environment including Gmail, Docs, Sheets and Slides
● Excellent organizational, time management skills, verbal, and written communication skills
● Ability to apply sound judgment and decision-making skills in dealing with a variety of routine and
non-routine issues, often with limited standardization
● Possess strong problem solving skills
● Detail oriented with a concern for continuous improvement
● Ability to multi-task, prioritize and manage time effectively