Position Summary :

Management (60%):
● Responsible for the direct line management staff where responsibilities include day to day management, work prioritization, upskilling and coaching, goal setting and development planning and performance management.
● Deal with stakeholder escalations.
● Ensure teams are effectively managed in the region but work is appropriately load-balanced both within the region and globally as required.
● Responsible for delivering change management projects.
● Delivering best in class solutions for our clients.
● Will champion data-driven decisions and agile delivery
● Ensure data teams are able to execute a robust approach to extracting, transforming, and loading data.
● Improve existing processes and develop new better ways of working.
● Set the tone for leading a client-centric organization which prioritizes the advancement of client and people strategies.
● Support the SLT with strategy and roadmap design ● Promote a high-performing culture
● Have the ability to find solutions to complex problems

Consult (30%):
● Responsible for being the liaison between the functional teams such as sales, finance and tech and the larger ecosystem of global Business Intelligence. ● Using client data and insights to highlight and provide observations, provide recommendations and contribute to ongoing business discussions and decision-making.
● Build relationships and partner with senior regional leaders to understand the priorities and objectives of the business. Use your expert domain knowledge to able to find opportunities where BI can add value and aid decision-making.
● Focus on the promotion of RSR data lake, benchmarking tools and collaboration with data science team to deliver on the prescriptive and predictive analytics goals of the organization.
● Use talent radar to promote and elevate the business review or performance-based discussions to a proactive workforce planning discussion
● Drive feedback loop from stakeholders and regional business partners to support and enhance the work of the data science team.
● Have commercial awareness and work with the account leadership to maximize any revenue-generating opportunities.
● Solicit feedback from internal and external stakeholders in an organized manner to contribute to the objectives of the BI team and wider RES goals. Serve as subject matter expert for clients and advise during sales and solution design.
● Drive best practice data governance within the regions

Maintain Standards (10%):
● Work within the agreed parameters aligned to the global method of BI production
● Leverage an agile work environment to incorporate new innovative and value add components to existing portfolios
● Organize a feedback standard from stakeholders (internal and external) in order to create use case, case study materials and other customer-facing material (coordinate with RFP and sales approach as appropriate)
● Promote available resources and enterprise tools for operations training/ coaching needs from a BI perspective
● Ensure data governance principles and guidelines are being met

job Requirements

Education
● Bachelor’s degree highly preferred, Master’s degree a plus

Mandatory Experience
● Project Management and/or process improvement experience highly preferred
● Management within Business Intelligence/Data Science/Analytics background is essential
● 7 years+ experience in a similar role
● Experience in partnering and working with senior leaders
● Ability to effectively communicate and facilitate discussion with executive level
● Strong ability to visualize and story tell with data

Preferred Experience:
● Experience in the recruitment industry (e.g. MSP/RPO) and/or B2B marketing
● Experience with Domo and GCP
● Ability to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.
● Ability to mine data, improve and develop new data sources (including attribution) and translate data into actionable recommendations and compelling stories.
● Experience in presenting/pitching to clients
● Extensive experience technical client service (i.e. consulting experience).

Knowledge, Skills, and Abilities:
● Capacity to deliver and engage clients to identify areas of opportunity for innovation, expansion and consultation from the broader GBI team.
● Excellent working knowledge of MS - Excel with knowledge of macros and pivot tables.
● Excellent working knowledge of Google products, and visualization tools Domo, Tableau, etc
● Ability to prioritize and manage multiple projects, tasks, and meet deadlines while maintaining quality ● Ability to synthesize and analyze information and ideas
● Strong drive and commitment to delivering outstanding results and developing teams to succeed while promoting data as a service to our client base and stakeholders
● Drive “value-add” conversations with analytics and offer recommendations for the client to achieve KPIs/SLAs or other business objectives
● Ability to write SQL scripts
● Excellent problem-solving and analytical skills with attention to detail and a well-organized, structured approach to work.
● Ability to turn ambiguous information and unstructured challenges into insights, plans and recommendations in a constantly evolving environment.