Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright’s experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), Statement of Work (SOW) and Blended Workforce Solutions. Randstad Sourceright offers solutions Globally as well as regional programs as required. Working for a multi-country organisation means working with clients and colleagues with different backgrounds. This results in a digital way of working and requires a proactive mind-set.

about the team

Professional Services is responsible for the implementation of RPO, MSP and SOW solutions in line with the agreed project plan, timescales and within budget. The implementation team holds the responsibility of being the first ‘face to the client’. We set the scene for future collaboration and must work efficiently, professionally and in line with the client's expectation of an outsourced partner. We work under pressure and must therefore be in control and demonstrate a constant ability to be flexible within the constraints of very rigid project management principles.

The implementation team must maintain the integrity of our Global implementation methodology and ensure a smooth transition from the Business Development team takes place and subsequently prepare a stable handover to the Operations team.

purpose of the job

Directing and managing large size multi-country/regional implementation projects. The Project Manager works independently and deals with senior level stakeholders, workers and/or profiles. The Project Manager will also share responsibility for the onboarding and training of new colleagues by providing mentoring/buddy support. They will lead meetings, share best practices within the team and develop new ways of working to improve efficiency and quality.

your responsibilities

• Project management and facilitation of cross border multi regional implementations
• Project Management for MSP, RPO, SOW or Headcount Tracking or blended solution implementations dependent on scale
• Provides regular status reports to the RSR senior stakeholders and Client Project and Senior Stakeholders, as well as Technology Partner key stakeholders
• Ensures contractual documentation is completed in a timely manner
• Creates project management tools in smartsheet and google to support the implementation and makes sure project team is updating relevant documentation (RAID, Timesheets, Reporting etc)
• Manages the activities of the project related implementation team
• Provides mentorship to new team members, as well as cross-training to other teams
• Audits service quality and educates RSR local teams regarding processes and procedures during implementation
• Is the first point of escalation for client and senior stakeholders
• Initiates and drives continuous improvements in the way-of-working, tools, methods and solution concepts
• Provides input and guidance for bids and proposals as required. Attending sales presentations in the capacity of SME for MSP/RPO/SOW
• Works with the Workstream Leads and SME’s, to facilitate their activities for the delivery of the services sold
• Builds strong business relationships with the client at management level

what you will bring

You will bring a full understanding of end to end project management including risk and issue management, milestone delivery and ensuring the project is on track for final go live delivery. You will have an aptitude for technology - VMS, ATS, Assessment, CRM & Sourcing tools. You will have a good understanding of MSP, RPO and SOW and the ability to identify and mitigates risks and issues and provides an audit trail of accountability. Experience in change management - understanding of the importance of change management

within the implementation lifecycle

what’s next?

To find out more please feel free to get in touch with our dedicated Talent Acquisition Partner at evie.carty@randstadsourceright.co.uk

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.